Data Deletion Policy

Welcome to 65.065.289 EWERTON JOSE ELIAS DOS SANTOS!

This Data Deletion Policy explains how users may request the deletion of their personal data collected and processed through the Ewerton Cloud website and services, available at https://ewerton.cloud.

By using our website or services, you acknowledge and agree to the terms described in this Data Deletion Policy.

1. Commitment to Data Protection

Ewerton Cloud is committed to protecting the privacy and personal data of its users, in compliance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018).

We process personal data only when necessary and for legitimate purposes related to the operation of our services.

2. Personal Data Subject to Deletion

Users may request the deletion of personal data that may include, but is not limited to:

• Name

• Email address

• Phone number (including WhatsApp)

• Contact form submissions

• Service-related identification data

• Stored communication records

Some data may be retained when legally required, such as for compliance with legal, regulatory, or contractual obligations.

3. How to Request Data Deletion

To request the deletion of personal data, the user must send a formal request via email to:

📧 ewerton@ewerton.cloud

The request must include sufficient information to identify the data subject and the data to be deleted.

4. Request Processing Time

Ewerton Cloud will review and respond to data deletion requests within up to 15 business days, in accordance with applicable data protection laws.

If the request cannot be fully fulfilled due to legal or regulatory obligations, the user will be informed accordingly.

5. Exceptions to Deletion

Data deletion requests may be denied or partially fulfilled if the data must be retained for:

• Compliance with legal or regulatory obligations

• Enforcement of contracts or terms of service

• Exercise or defense of legal rights

• Security, fraud prevention, or misuse prevention

In such cases, data will be securely stored and access restricted.

6. Third-Party Services

If personal data has been shared with third-party service providers strictly necessary for the operation of our services (such as hosting or communication platforms), Ewerton Cloud will take reasonable steps to notify such providers of the deletion request, where applicable.

7. Security of Deleted Data

Once deletion is completed, personal data will be permanently removed or anonymized from our systems, except where retention is legally required.

Ewerton Cloud applies appropriate technical and organizational measures to ensure data security throughout the process.

8. Policy Updates

Ewerton Cloud reserves the right to amend this Data Deletion Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

We encourage users to review this policy periodically.

9. Contact Information

If you have any questions regarding this Data Deletion Policy or the handling of personal data, please contact us:

📧 ewerton@ewerton.cloud

65.065.289 EWERTON JOSE ELIAS DOS SANTOS